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Amdocs

Strategic leader achieving 30% OPEX savings, $350M TCV, and two-digit CAGR. Managed P&L with $10M-$50M in new sales. Doubled CSAT, saved 20% OPEX, and led 500+ global teams. Designed M&A solutions, preventing 60% bad bills and solving 90% billing rejects.

  • Strategic Leadership & Cost Savings: Owning cross-functional solutions and customer facing I solved complex BSS/OSS issues in CPQ, order-to-cash, catalog, mediation, usage, fraud, and revenue management, achieving 30% OPEX savings. Achieved two-digit CAGR and team sales of $350 million in TCV. Managed P&L, achieving $10M-$50M in new sales. Led 500+ size global teams including collaboration with enterprise solutions architecture teams for alignment.

  • Operational Efficiency & Customer Experience: Doubled CSAT on B2B & B2C by solving deployment challenges. Defined DR strategy and business initiatives for wireless & wireline, convergence, and data center solutions. Saved 20% in OPEX through QC automation and Agile practices.

  • Product Innovation & Revenue Management: Designed Mergers & Acquisition technology solutions. Researched and developed products for voice & data, order to cash, and more, preventing 60% bad bills and solving 90% of billing rejects.

Accomplishments

$10M - 50M

New Sales

$350M

Deal Size

60%

Under/ Overcharge

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